Terms of Service

Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using The Apt Valet platform, including our website, Telegram bot, and related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

The Apt Valet is a hyperlocal marketplace platform that connects apartment residents with exclusive deals from local businesses. Our services include:

  • Deal discovery and browsing
  • Deal claiming and redemption
  • Subscription tiers with enhanced benefits
  • Referral rewards program
  • Telegram bot integration

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You agree to provide accurate, current, and complete information and to update your information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Types

  • Residents: Individuals living in participating apartment complexes
  • Businesses: Local merchants offering deals to residents

4. Deals and Redemptions

4.1 Deal Claims

When you claim a deal, you receive a unique 8-character code. This code is valid for redemption at the participating business according to the deal terms.

4.2 Redemption

Present your claim code to the business to redeem your deal. Some deals may have limitations on quantity, timing, or other conditions as specified.

4.3 Deal Availability

Deals are subject to availability and may be modified or withdrawn by businesses at any time. We are not responsible for deals that become unavailable.

5. Subscriptions and Payments

5.1 Subscription Tiers

We offer various subscription tiers (Fan, Basic, Premium, Pro) with different benefits and pricing. Details are available on our pricing page.

5.2 Billing

Subscriptions are billed on a recurring basis. You authorize us to charge your payment method for the subscription fee until you cancel.

5.3 Cancellation

You may cancel your subscription at any time. Access continues until the end of your current billing period.

5.4 Refunds

Subscription fees are generally non-refundable. Contact us if you believe you are entitled to a refund.

6. Referral Program

Our referral program rewards you for inviting friends. Points earned can be redeemed for deal discounts. Abuse of the referral system may result in account suspension and forfeiture of points.

7. Prohibited Conduct

You agree not to:

  • Use the platform for any illegal purpose
  • Share claim codes publicly or sell them
  • Create multiple accounts to abuse promotions
  • Interfere with the platform's operation
  • Harass other users or business partners
  • Post false reviews or misleading information

8. Intellectual Property

The Apt Valet name, logo, and all related content are our intellectual property. You may not use our branding without written permission.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee the quality, accuracy, or availability of deals offered by businesses.

10. Limitation of Liability

To the maximum extent permitted by law, The Apt Valet shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Termination

We may suspend or terminate your account for violation of these terms or for any other reason at our discretion. You may delete your account at any time.

12. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles.

14. Apartment Essentials and Affiliate Links

14.1 Products Sold by Amazon

Our Apartment Essentials pages recommend general household products available on Amazon. These products are sold and fulfilled by Amazon or its third-party sellers. The Apt Valet is not the seller and is not a party to your purchase. Price, availability, shipping, returns, warranty and customer service are the responsibility of Amazon or the seller.

14.2 Not Local Deals

Apartment Essentials recommendations are separate from the local deals offered by participating businesses. They are not exclusive offers negotiated for your apartment community, they cannot be claimed or redeemed through the platform, and the deal terms in Section 4 do not apply to them.

14.3 Prices and Availability Change

Any price, availability or product detail you see is shown by Amazon at the time you visit and may change at any time. We do not display or guarantee Amazon pricing.

14.4 Commissions

We may earn a commission when you purchase through these links, at no additional cost to you. See our Affiliate Disclosure.

15. Contact Information

For questions about these terms, contact us at: legal@theaptvalet.com

Last updated: January 1, 2025