Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

1. Introduction

The Apt Valet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hyperlocal marketplace platform, including our website, Telegram bot, and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Name, email address, phone number
  • Telegram Data: Telegram user ID, username (when linking accounts)
  • Location Data: Apartment complex, city, state (to provide local deals)
  • Payment Information: Processed securely through Stripe (we do not store card details)
  • Usage Data: Deals viewed, claimed, and redeemed

2.2 Automatically Collected Information

  • Device and browser information
  • IP address and general location
  • Interaction data with our platform

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences

4. How We Use Your Information

We use collected information to:

  • Provide and personalize local deals based on your location
  • Process deal claims and redemptions
  • Send notifications about deals and account updates
  • Process subscription payments
  • Improve our services and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

5. Information Sharing

We may share your information with:

  • Local Businesses: Limited information (name only) when you redeem a deal
  • Service Providers: Stripe (payments), Clerk (authentication), Convex (database)
  • Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure authentication, and regular security audits.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Opt-out of marketing communications
  • Export your data

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: privacy@theaptvalet.com

Last updated: January 1, 2025